The Time For Social Selling Has Come

By Daniel Newman, President of BroadSuite, Inc.

Back in 2011 Google released a study called “Zero Moment of Truth.” The purpose of the study was to better understand the informed consumer who was able to create buy/sell parity by using the vast resources of the web when making their buying decisions.

The results were overwhelmingly supportive of the idea that the Internet is changing the buyer’s journey. The primary drivers of this change was the amount of content that companies were creating that allowed buyers to become informed without the direct involvement of a vendor.

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Online Obsession, Wearable Tech And The Emergence Of The Human Datacenter

By Daniel Newman, President of BroadSuite, Inc.

It’s hard to believe but regardless of whether you are a boomer or a millennial, the average consumer spends almost 24 hours per week online. An entire day!

Other than sleeping (for most of us), there may be nothing we do for more time in a given week than search, email, and browse the Internet. However, in a world where data is fast becoming the next precious resource, 1 out of 7 just isn’t enough. So in an effort to better connect the consumer to the interwebs, the brands we love (and don’t) are seeking out ways to keep us more connected, more often.

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Customer Experience, Social Media and 3 Ways To Marry Them To Your Business

By Daniel Newman, President of BroadSuite, Inc.

Did you know that according to a study performed by Maritz and Evolve 24 that more than 70 percent of customer-service complaints made on Twitter go unanswered?

That’s right, ignored. Either blatantly or by mere ignorance and neglect of the company, customers are ignored and when that happens it has a snowball effect that many businesses may not consider.  Fact is, 82 percent of consumers in the US have stopped doing business at some point due to a poor customer experience and according to my calculation, being ignored (on purpose or not) constitutes as one way to be a statistic in the growing battle of customer retention.

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Survey Reveals Empowered Employees Demand Green Workplaces

By Jay Dizzine, Director, Technology Marketing

The critical environmental messages are being heard. Loud and clear. Empowered employees are demanding green workplaces. See if you’re surprised by the results of our survey, which asked Americans about their green practices and those of employers.

Are green practices alive and well?

Since the early 1900s, protests and peace marches in the U.S. have been common. Women’s rights, civil rights, the Vietnam War, and other causes. A big demonstration involved several hundred thousand people. But saving the planet? Not really in the news until the first Earth Day was celebrated in 1970. Want to guess how many Americans got involved in peaceful demonstrations? 20 million.

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Demonstrating “We have a Solution for That” at InfoComm13

By Paul Foschino, Senior Manager, New Business Development

Many people may not immediately associate the Ricoh brand with the audiovisual industry. However, that’s starting to change thanks to our strong presence at InfoComm13. This year’s conference and exhibition for professional AV buyers and sellers worldwide took place June 8-14 in Orlando, Florida and attracted more than 35,000 attendees from 110 countries.

At Ricoh, we’re focused on solving our customers’ problems every day, and our booth’s theme at InfoComm13 —“We have a Solution for That” — reinforced that message along with our solution demonstrations for digital signage, education, home office, and conference room.

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Get Your Message Across with Digital Signage

By Paul Foschino, Senior Manager, New Business Development

In our last blog, we shared about the tremendous growth of digital signage in recent years, as well as Intel’s prediction that the global market will reach 22 million digital signs by 2015. There are quite a few reasons for the immense popularity of digital signage. Here are some of the top reasons in our opinion:

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The New Age of Digital Signage

By Paul Foschino, Senior Manager, New Business Development

From Times Square to roadside billboards (and even your local doctor’s office), it’s hard to overstate the impact of digital signage when it comes to effectively communicating a wide variety of messages. With market research by Intel predicting the global market will reach 22 million digital signs by 2015, the trend toward digital rather than printed signage is sure to continue.

The traditional means for displaying digital signs is with a flat panel television; typically a 42 inch screen. However, another option that is rapidly growing in popularity is the ultra-short-throw projector. With the ability to project sharp, brilliant images accurately at 48 inch to 80 inch display size when positioned within a few inches of a wall, ultra-short-throw projectors, such as the Ricoh PJ WX4130 and networked PJ WX4130N, create new potential to turn any wall or smooth surface into an eye-catching, effective communication tool.

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Is Your Organization Ready for a Growing Mobile Workforce?

By Elisa Esposito, Senior Marketing Manager, Mobile Strategy, Strategic Marketing

By 2015, the world’s mobile worker population will reach 1.3 billion, representing more than 37 percent of the total workforce, according to a recent research forecast by International Data Corporation (IDC)1. Supporting this rapidly growing workforce raises a number of critical challenges for organizations, including:

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Welcome to Ricoh Vision, the Ricoh Innovative Solutions Blog

Thanks for visiting Ricoh Vision, the official blog for Ricoh Innovative Solutions. This blog will be the perfect place to find the latest news on game-changing technology from around the world.

From the very beginning, Ricoh has been energized by a belief in the power of creative ideas. By freeing employees to think creatively, and making institutional wisdom more readily available, Ricoh has been able to promote business transformation that is profound and lasting. These principles allow us to develop new technology that helps companies reduce costs, eliminate waste and streamline processes. This culture is demonstrated in our new brand message, imagine. change.

Ricoh’s Innovative Solutions range from digital projectors to dynamic capture cameras to cloud storage—and whatever tomorrow brings. We look forward to sharing how every new idea or solution can help your business move forward, no matter the size or industry, and improve your daily life.

So please bookmark this blog or subscribe to our RSS feed to get the news from Ricoh and other developments in the world of technology.

We’re glad you stopped by! And we look forward to your creative thoughts in the future.

Ricoh Innovative Solutions is also on Facebook and Twitter. We invite you to join us here.

 

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